- Collection of Data
- Contact Information
- Financial Information
To identify the problem with the server and managing the website, we use users’ IP (internet protocol) address. Diagnosing users and their shopping cart is another reason to use users’ IP address.
When a user visit LETVC.com website, the website will place cookies on user’s computer’s hard drive through LETVC.com website to keep track of user’s identity for the purposes of saving user’s logged in state. In this case the user would not need to log in each time to visit the website; and another reason is saving user’s shopping cart information. Our website will be allowed to recognize user’s computer through cookies. The user is able to remove or prevent the cookie placement on his/her computer. Please be noticed that the website will not be able to recognize you.
Servers will automatically record particular information, which has been sent by the user’s web browser when he/she uses LETVC.com. These information include: Internet Protocol address, web request, browser type, browser language, exit/referring pages, and URLs, amount of time spent by the user on particular pages, pages viewed, landing pages, domain name, number of clicks, the date and time request, platform type and some other cookies that may uniquely identify user’s browser and etc.
All emails, messages and reports sent by user will be retained till it get processed and responded even if it takes time, user must be sure that we will get back to him/her. User opinion and feedback matter, as LETVC is always eager to improve services.
Usage of Information
Customers need to fill up the required information to register in our website. Some of these data may comprise personal information such as name, address, email address, telephone number and account information. LETVC uses these data and information for administrative matters and contacting the users in case its necessary. LETVC also stores the financial information entered by users. LETVC does not allow children under 13 years old to upload any content and all the content uploaded by this group will be removed automatically. We do not keep and maintain any personally and non-personally identifiable information from people under 13 years old.
LETVC.com belongs to Teach Service SDN BHD Company, which is registered in Malaysia and administrates by Malaysian laws. If you are using this website from other regions that differ from Malaysian lows and regulation in personal data collection, disclosure and use, please note that your personal information transferred to Malaysia through your continued use of LETVC by your consent to this transfer.
Aggregated Statistics/ Advertising purpose
LETVC may collect statistics about identifiable information to enhance quality of service or website advertising. However, LETVC does not disclose personal identifying information.
Data Security Commitment
LETVC.com uses the latest technical, managerial and physical safeguards to preserve the honesty and security of its users’ personal information. However, LETVC.com cannot warrant and ensure the security of any information you transmit in a case of hacking or downing or any unforeseen technical issues.
Payment and Refund Policy
LETVC.com will issue payment for any amount due to sellers for the sale of the videos. Payment shall be made in U.S. Dollars. The website Commission is 19% per sale and will be deducted due to purchase. System and other commissions such as affiliate commission with prior notice will be deducted from the payment and then it can be released.
The refund request is acceptable within 5 days and after that refund is impossible. For refund request user can go through contact us and give his/her reason. All requests may not be accepted and it is totally up to LETVC to determine them.
If you have any question or any request, please feel free to contact us.